Gibson GuitarCare+ Extended Warranty & Service Program


Why Authenticity Matters When Buying a Gibson Guitar in Malaysia
Are you worried about buying fake guitars on Shopee, Lazada, or TikTok Shop? Concerned about parallel-import units, unauthorized sellers, and counterfeit Gibson guitars being sold online?

The risks of buying from unauthorized sellers include:
No warranty coverage
❌ No after-sales support
❌ Possible counterfeit or tampered products


When it comes to Gibson, authenticity is everything. To enjoy worry-free ownership, purchase from Gibson Guitar Avenue or Music Bliss, the official authorized distributor of Gibson guitars in Malaysia.

Buy with Confidence - Gibson Guitar Avenue & Music Bliss
At Gibson Guitar Avenue and Music Bliss, you can trust that every Gibson guitar is:
100% authentic and original
✅ Professionally inspected and set up
✅ Backed by full warranty and after-sales support

We are not just another e-commerce store. We are a specialist professional audio and musical instruments retailer with a proven track record, a dedicated service team, and a trusted reputation in Malaysia.

Worry-Free After-Sales Support
When you buy a Gibson guitar from us, you’re not only getting the real deal - you’re also covered by Gibson GuitarCare+, an exclusive extended warranty and service program only available at Gibson Guitar Avenue & Music Bliss.

Our dedicated Service Centre provides:
- Certified Gibson service and support
- Genuine Gibson replacement parts in stock
- Hassle-free service: just send your guitar to us for warranty or repair

What You Get with Gibson GuitarCare+
Extended Warranty
3-Year Warranty (instead of the standard 1 year)
Covers manufacturing defects (refer to: Gibson Service & Warranty Terms & Conditions]

Free Basic Services
- 6 Free Basic Services over 3 years (2 times per year)
Each session includes:-
- Guitar & fretboard cleaning
- Free professional assessment

Free String Change Service
Within the 3-year warranty period, you can enjoy free string change service when you purchase Gibson strings from us.


Terms & Conditions
1. Eligibility - This program is valid only for Gibson guitars purchased from Gibson Guitar Avenue or Music Bliss (retail or website).
2. Proof of Purchase - Must be provided to claim warranty or service.
3. Coverage - Warranty covers manufacturing defects only and does not cover misuse, wear and tear, or unauthorized modifications. For more information, please refer to our main warranty page: [Gibson Service & Warranty Terms & Conditions]
4. Service Booking - Basic service must be booked in advance and is subject to technician availability.
5. String Change - Free service applies only when Gibson guitar strings are purchased from us.
6. Right to Amend - Music Bliss reserves the right to update or amend this program at any time.

Why Choose Gibson GuitarCare+
Buying from Gibson Guitar Avenue Malaysia or Music Bliss means:
- Peace of mind - authentic gear, no counterfeits
- Professional after-sales support - genuine parts, trained technicians
- Convenience - simply send your guitar to us for warranty/service
- Better value - extended warranty, free services, free string changes

Don’t take risks with fake or parallel-import Gibson guitars sold on Shopee, Lazada, or TikTok Shop. Choose authentic Gibson guitars in Malaysia from Gibson Guitar Avenue and Music Bliss - and enjoy Gibson GuitarCare+, the most comprehensive warranty and service program available.


Frequently Asked Questions (FAQ) - Gibson Guitars in Malaysia

Gibson guitars purchased from Gibson Guitar Avenue in Malaysia are guaranteed authentic. Every unit is backed by Gibson’s official warranty and the extended Gibson GuitarCare+ program.

  • No warranty or after-sales support
  • No access to genuine Gibson replacement parts
  • High chance of counterfeit or fake guitars
  • Possible guitars with undisclosed defects or modifications
  • 100% original Gibson guitars - guaranteed authentic, no risks
  • Official authorized distributor in Malaysia
  • 3-Year Extended Warranty & 6 Free Services under Gibson GuitarCare+
  •  Dedicated Gibson Service Centre with genuine parts in stock
  • Peace of mind, professional setup, and hassle-free support
  • 3-Year Extended Warranty (instead of 1 year)
  • 6 Free Basic Services over 3 years (cleaning, assessment)
  • Free String Change Service when you purchase Gibson strings from us
  • Priority support from our service team

You can send your guitar directly to our Gibson Service & Warranty Centre. We stock genuine Gibson parts and have trained technicians to handle your instrument with care.

No. Proof of purchase (invoice or receipt) from Gibson Guitar Avenue is required to claim warranty or free services.

No. The Gibson GuitarCare+ Extended Warranty is only valid for guitars purchased from Gibson Guitar Avenue in Malaysia.

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